Service Designer Network Connectivity

innogy SE is an established European energy company. It addresses the requirements of a modern, decarbonised, decentralised and digital energy world. The key markets are Germany, the United Kingdom, the Netherlands and Belgium as well as several countries in Central Eastern and South Eastern Europe, especially the Czech Republic, Hungary and Poland. Based on the combined financial statements for 2015, the company achieved a revenue of around €46 billion. The company is expected to employ around 40,000. The Corporate domain provides management functions and cross functional services for the operational business. Our department Connectivity & UCC “Cluster Network Connectivity”, is an international team of experts to provide stable and innovative services to all business segments and cross functional services. The team is being established to design services and manage our strategic providers to the maximum of collaboration and innovation. Working closely with our Business and IT colleagues we are looking to establish a highly skilled team to champion, promote and drive through this agenda both locally in Czech Republic and the international business.

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innogy Česká republika

Limuzská 3135 / 12 - 10800 Praha Jak to máte daleko?

Service Designer Network Connectivity

innogy SE is an established European energy company. It addresses the requirements of a modern, decarbonised, decentralised and digital energy world. The key markets are Germany, the United Kingdom, the Netherlands and Belgium as well as several countries in Central Eastern and South Eastern Europe, especially the Czech Republic, Hungary and Poland. Based on the combined financial statements for 2015, the company achieved a revenue of around €46 billion. The company is expected to employ around 40,000. The Corporate domain provides management functions and cross functional services for the operational business. Our department Connectivity & UCC “Cluster Network Connectivity”, is an international team of experts to provide stable and innovative services to all business segments and cross functional services. The team is being established to design services and manage our strategic providers to the maximum of collaboration and innovation. Working closely with our Business and IT colleagues we are looking to establish a highly skilled team to champion, promote and drive through this agenda both locally in Czech Republic and the international business.

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Place of Work:
  • Prague
Start Day:
  • By appointment
Job Profile:
  • The Role
  • As Service Designer in this department, you will be responsible for steering services in the area of WAN, LAN, WiFi, Cloud Connectivity and site-to-site VPN. To start as soon as possible, you will work with international teams on the provision of services for the various businesses of innogy SE (e.g. for Germany, the Czech Republic, Hungary) at the Essen, Prague or Budapest locations. Your tasks
  • Prepare specifications of services in the areas of WAN & Cloud connectivity, in-house/campus/DC LAN, site-to-site VPN connections and WiFi solutions
  • Analyze requirements from the business segments of innogy SE/E.ON and from the corporate/IT strategies
  • Accompany the implementation of solution concepts with selected service providers in an international corporate environment
  • Analyze market offers, monitor and evaluate technology trends
  • Support the definition and maintenance of the solution portfolio; develop and maintain service descriptions and the service catalogue
  • Support in the implementation of innovative solutions as part of a team
  • Evaluate customer requirements and manage corresponding proof-of-concepts
  • Administrative coordination of network solutions with affiliated IT units (Applications, Client, Security and Data Centre Services)
  • Perform Network Monitoring and Operations and make use of related tools (e.g. Spectrum, eHealth)
  • Enhance and optimizes Cloud Connectivity Architecture
  • Contribute to assessment, selection and steering of suppliers and partners for network connectivity solutions
  • Assure and verify that the need service quality and capacity fits with the customer requirements
  • Assure an effective communication across the department, external partners and customers of various organizational units
  • Coordinate the solution of complex and critical connectivity services
  • Build on networking with other teams and partners based on mutual trust and joint understanding
Required experience:
  • Higher education degree in computer science, business informatics, communications engineering, or other “STEM” disciplines with initial work experience
  • 2 years of experience in IT architecture or network management (in Enterprise Landscape, CISCO)
  • Knowledge of Cloud technology
  • Experiences in implementation of IT (Network) systems and applications
  • Experiences in Network Monitoring and Operations
  • Knowledge of IT security solutions and technologies
  • Basic knowledge of field service activities and network configuration and installation
  • Basic knowledge of ITIL, specifically of ITIL Service Strategy and Design
  • Experience in project work, e.g. supporting IT projects
  • Very good spoken and written German and English
  • Conflict handling skills, reliability, assertiveness
  • Analytical thinking / confident manner and strong customer focus, service- minded and solution-oriented attitude
  • Readiness to travel (national & international) and flexibility
  • English is the international business language within innogy, you must be competent in both written and spoken English
  • Czech - fluent
We Offer:
  • work in a highly professional, driven international team that excels in delivery and bringing the best out of people
  • Training opportunities to further develop your skills and interests
  • 5 weeks of vacation and 3—5 sick days
  • Home office and shorter working hours
  • Meal vouchers
  • Edenred Cafeteria (27 000 CZK/year)

Sdělte nám, prosím, důvod proč jste na pozici neodpověděl/a:

Vybrat důvod Nechci uvést

Odpovědi jsou anonymní a zaberou Vám asi 2 - 3 minuty. Děkujeme, innogy.

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