IT Specialist – SAP Basis & Support

We are looking for a person taking care of basic monitoring for SAP applications focused on database and related key parameters for performance and integration with other applications. You have an opportunity to work with professionals around SAP applications and build knowledge gradually, keep eyes on key monitoring data (realtime as well as trends), coordinate solutions for long-term problems, and serve as main internal technical support for innogy SAP applications and its users. You can expect also involvement in day-to-day operational activities and solving/coordinate incidents/requirements. For such activities you need to communicate with other IT analysts and external parties from various teams accross the company.

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innogy Česká republika

Limuzská 3135 / 12 - 10800 Praha Jak to máte daleko?

IT Specialist – SAP Basis & Support

We are looking for a person taking care of basic monitoring for SAP applications focused on database and related key parameters for performance and integration with other applications. You have an opportunity to work with professionals around SAP applications and build knowledge gradually, keep eyes on key monitoring data (realtime as well as trends), coordinate solutions for long-term problems, and serve as main internal technical support for innogy SAP applications and its users. You can expect also involvement in day-to-day operational activities and solving/coordinate incidents/requirements. For such activities you need to communicate with other IT analysts and external parties from various teams accross the company.

Mám zájem Poslat známému

Place of Work:
  • Prague
Start Day:
  • May 2021
  • We are running SAP ERP system with specifically custom developed parts for innogy processes reflected Czech energy law and regulator. Customers are handled in CRM applications (for B2C and B2B customers) strongly integrated to our main ERP system and other application within innogy. Our consultants (internal or external) are working with the internal innogy clients (Marketing, Customer Services) usually on proposals for process improvements, solution proposals, design, development, testing, deployment, documentation and hot run support.
Job description:
  • Monitoring of SAP applications and its data interfaces – system monitoring and analysis with help of SAP Solution Manager tool
  • Analysis and solving alerts handovered to application teams – short dumps
  • Application failures visible in Morning Check or monitoring
  • Coordination of complex problems
  • Cooperation with other application teams and external vendors (SAP applications, SAP Basis, Network, Cloud Services)
  • Plan and keep evidence about all jobs scheduled via SAP Solution Manager, define rules and set working flows to ease setting for SAP application administrators
  • Manage SAP Printers assigned to users – keep device evidence, setting, operational tasks and communication with technicians in case of troubleshooting
  • SAP Logon Management – version testing and packaging together with Windows package for all users (Frontend Release), coordinate testing and approve distribution to end users and solve operational issues
  • SAP MarketPlace – be administrator of all user accounts, licence policy and setting adequate rights for users, manage licence keys, manage developers keys, ensure OSS connection via SAP Router and raise OSS messages and keep track on them
  • Central User Management – gradually learn about user accounts for all SAP systems, workflow, roles and privileges to be able to takeover this role in the future
Our requirements:
  • Good analytical skills with rational outcome
  • Good interpersonal skills, be able to work in matrix leading teams
  • Broadly experienced in SAP (CRM and IS-U advantage) system design & development
  • Self-driven ability, organizational and negotiation ability to agree with others on the right solution
  • Communication skills on very good level
  • Responsible and professional attitude
  • Interested in self-developing and further education
  • Ability to work in groups as well as individually
We Offer:
  • Training opportunities to develop your specialist skills and interests
  • Flexibility in both, time and workplace, home office
  • 5 weeks of vacation and 3 - 5 sickdays
  • Meal vouchers (100 CZK/ working day)
  • Edenred Cafeteria (27 000 CZK/year)

Sdělte nám, prosím, důvod proč jste na pozici neodpověděl/a:

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Odpovědi jsou anonymní a zaberou Vám asi 2 - 3 minuty. Děkujeme, innogy.

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